Hello Experts,
The requirement is: From a Record Producer, an Incident will be created. The Issue Type will be picked from the Short Description of the Incident form (Issue Types like "Access Issue," "Performance Issue," "Service Unavailable") as input for the Subflow. All the values are stored in the Decision Table, and they will be dynamically picked from the Decision Table, meaning we can add values to the Decision Table without depending on Flow activities.
Everything is working fine, but while creating an issue in Jira Integration, the Project ID and Issue Type ID are not dynamic.
Refer to snap-2, where all fields are dynamic from the Decision Table.
Why is this happening?
I tried using the Jira values (Backend values) from Jira in the Decision Table, but it’s still not working.
Snap-1 What I expected.
These values Project ID and Issue Type ID are fetching from Jira therefore we can't set from Service now side?
Snap-1
Snap-2
