Hello @prasadservi , I'm wondering whether you'd need this behavior for already submitted Incident too...Imagine, if user opens any INC that is already submitted with different value than this combination, then user will not see original value anytime. You may plan to implement this when INC is going to be submitted ( this is just a thought from my side, please ignore if its otherwise)
If you wish to implement this for new INC then you can try below piece of code:
function onLoad() {
if (g_form.isNewRecord()) {
var value = g_form.getValue('number') + "-" + g_form.getValue('category') + "-" + g_form.getValue('contact_type');
g_form.setValue('short_description', value);
}
}
Regards,
Nishant
