Marcus Belvin
ServiceNow Employee
ServiceNow Employee

The Vancouver Q4 store release updates for ServiceNow® App Engine are now available! On the heels of our Vancouver family release in September, this round of innovations includes a continuation of our low code Gen AI investments with flow generation capabilities empowering developers to build flows more accurately and with greater efficiency! It also incorporates governance enhancements in App Engine Management Center so admins can leverage integrated change and CMDB functionality while enjoying licensing visibility on a per-app basis.  Finally, Form Builder can now display within the context of existing builders reducing context switching. This further strengthens our ability to enable customers to put “yes” to work.

 

Let’s look more closely at these new enhancements!

 

Flow Generation

 

Generative AI is an innovative technology that must be leveraged while managing its challenges like governance, security, and more. Last release, we announced the Now Assist for Creator capability which included our code generation capability. You can read more on our “What’s new in Vancouver family release for App Engine” blog.

 

With this Vancouver release, Now Assist for Creator further enhances the developer and process owner experience by adding a new flow generation capability. Now, users can enjoy a ‘soft start’ with guided directions for process flows, reducing the adoption barrier for flow authors. This allows them to create and modify a flow and sub flow skeleton using Now Assist (powered by the Now LLM) with up to 50% (or more) accuracy! This capability reduces critical development time, while reducing syntax errors from manual typing and repetition during process flow development.

 

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Change and CMDB Integration

 

App Engine administrators have grown accustomed to building out each step in the app creation lifecycle. Where possible, they have scripted repetitive steps to make app management more efficient.

 

With this release, we continue to enhance governance within low code app development. The first enhancement applies to the custom app creation process, where the app will automatically be registered as a configuration item. This enables App Engine administrators to automatically create a new change request as part of the deployment process, allowing your app deployment to integrate easily into your existing change control process.

 

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Licensing Analysis

 

Auditing applications is a required, but often time-consuming task for administrators. One of the main reasons it is a necessity is to ensure license entitlement is being adhered to for the various app development software products that are in use by organizations.

 

To help reduce this challenge, App Engine Management Center now provides greater visibility into licensing on a per-app basis with licensing analysis. Now, an App Engine admin can see which role type a custom application role maps to, in addition to which users have those roles. We can now show why a role is mapped to a given role type as well. These enhancements offer more efficient app lifecycle management and drive higher admin productivity.

 

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Table Builder Enhancements

 

Our final update helps address user experience challenges for citizen and professional developers alike. The challenge of moving from builder to builder during app development introduces repetition with various builder windows appearing throughout the process. The ability to provide a toggled view of the form builder within various parent builders is desired.

 

Well look no further! In this release, users will enjoy Form Builder being displayed within the context of existing builders, such as UI Builder, reducing context switching, and providing a seamless ability to modify a form and return back to building your experience. When a developer is creating an application with App Engine Studio, Form Builder can be embedded into the app with pre-defined flags, allowing users to show or hide features that display within Form Builder, such as flows. Or you can customize the Flow Builder experience like hiding or showing necessary experience features simply using URL parameters. Users now have the ability to create a working environment that works best for them!

 

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Want to learn more about the power of low-code apps? Check out our App Engine community forum.