I have a requirement that only one workflow to be used for different catalog items.
only difference in the catalog task is description field to be pupulated with respective ritm short dscription.
var task = current;
var ritm = new gliderecord("sc_req_item");
ritm.addquery('number',task.request_item);
ritm.query();
while(ritm.next())
{
var gr = new GlideRecord('sc_task');
gr.addQuery('request_item', task.request_item);
gr.query();
if (gr.next()) {
// Update the state of the catalog task
gr.description=ritm.short_description;
gr.update();
my script is not working catalog task activity in workflow.please suggest the code.
