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03-08-2024 02:09 AM
Hi Team,
I got the below error with a non-admin user while opening 'App Engine Studio' on my Lab instance.
I installed the 'App Engine Studio (sn_app_eng_studio)' plugin in Lab Environments. and was able to access it with my admin account but when i tried it with non-admin user (have 'sn_app_eng_studio.user' role) i got the error, 'You need a valid App Engine Studio license to continue working'
Solved! Go to Solution.
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04-01-2024 04:19 AM
found the answer, It's a role issue. I assigned the snc_internal role to the user and it's working for me
thanks
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03-08-2024 02:46 AM
Hi @Nikhil63
As it is lab, there may be restriction from backend, better to use the Admin role to access AES.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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03-08-2024 11:18 AM
Hello-Did you grant the user the role directly or did you add them to the App Engine Studio Users group?
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03-21-2024 06:25 AM
I got the same message yesterday and reset the instance back to base and the plugin is not installed.
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03-21-2024 06:26 AM
Sorry typo, I reset the instance back to baseline and the plugin installed.