App Engine engine issue - You need a valid App Engine Studio license to continue working.

Nikhil63
Tera Expert

 

Hi Team,

 

I got the below error with a non-admin user while opening 'App Engine Studio' on my Lab instance.

 

I installed the 'App Engine Studio (sn_app_eng_studio)' plugin in Lab Environments. and was able to access it with my admin account but when i tried it with non-admin user (have 'sn_app_eng_studio.user' role) i got the error, 'You need a valid App Engine Studio license to continue working

 

Screenshot 2024-03-08 at 3.21.18 PM.png

1 ACCEPTED SOLUTION

Nikhil63
Tera Expert

found the answer, It's a role issue. I assigned the snc_internal role to the user and it's working for me 

thanks 

View solution in original post

11 REPLIES 11

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nikhil63 

 

As it is lab, there may be restriction from backend, better to use the Admin role to access AES. 

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Dr. Atul G. - Learn N Grow Together
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Paige Duffey
ServiceNow Employee
ServiceNow Employee

Hello-Did you grant the user the role directly or did you add them to the App Engine Studio Users group?

MitchellG
Tera Contributor

I got the same message yesterday and reset the instance back to base and the plugin is not installed.  

MitchellG
Tera Contributor

Sorry typo, I reset the instance back to baseline and the plugin installed.