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03-08-2024 02:09 AM
Hi Team,
I got the below error with a non-admin user while opening 'App Engine Studio' on my Lab instance.
I installed the 'App Engine Studio (sn_app_eng_studio)' plugin in Lab Environments. and was able to access it with my admin account but when i tried it with non-admin user (have 'sn_app_eng_studio.user' role) i got the error, 'You need a valid App Engine Studio license to continue working'
Solved! Go to Solution.
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04-01-2024 04:19 AM
found the answer, It's a role issue. I assigned the snc_internal role to the user and it's working for me
thanks
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03-08-2024 02:46 AM
Hi @Nikhil63
As it is lab, there may be restriction from backend, better to use the Admin role to access AES.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-08-2024 11:18 AM
Hello-Did you grant the user the role directly or did you add them to the App Engine Studio Users group?
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03-21-2024 06:25 AM
I got the same message yesterday and reset the instance back to base and the plugin is not installed.
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03-21-2024 06:26 AM
Sorry typo, I reset the instance back to baseline and the plugin installed.
