We are using a shared development instance between multiple teams, where each initiative or project gets a separate application scope (classic studio) created and developers delegated to it (without being admins on the instance). When these developer...
Hi All, I need help on creating a change schedule to be as a calendar displaying schedule changes based on their planned start and end dates along with associated change tasks. Here I am able to get changes like show in attachment but not the change ...
How can I reuse features and functionality from one scoped application in a separate, new scoped application?I am developing a new scoped application, ABC, and I want to incorporate all the features, scripts, and tables defined in an existing scope...
I have a record producer on the workspace. On service portal it shows messages such as "Case has been submitted" when I press the submit button.How may I configure this for the workspace? It does not always show those on the workspace. Kindly adviseT...
Hi Folks,currently working on creating a database view that combines the RITM and Story tables, as I need to generate a report that includes fields from both tables simultaneously. To achieve this, I am looking for a specific field that can serve as ...
Hi all,From past few days, I am trying to apply custom theme on the UI Builder Portal App Shell.By some how I have manages to apply the theme but for the Main Navbar, I could not able to apply the black color. Event using the Theme Builder, (setting ...
Hi,We have a requirement to map the data from Genesys in the service now instance in table name u_voice_data.In genesys there is no single table from where the data is to be mapped. Hence we have been suggested to use the Genesys Cloud Connector. The...
i am getting mis-match in number of records when i switch between group by state & assignment group. when i group by state, i am getting 538 records and when i group by assignment group i got 368 records in a report.i am not understanding why all the...
I want to verify the jwt by outlook in servicenow, is there any api that can verify the jwt RS256 signature?
dashboard name :active assessment by assessment type(pie type data visualization)
Hello Team, I have reference qualifier available on Record Producer . I want it work on Target Record if the user wants to edit the variable from Target Record How can i achieve this
We have encountered several issues during the SSO implementation. The client uses a self-developed IdP. First, we are unsure whether the SAML Request uses the GET or POST method. Second, When using the POST method, an error is reported stating that t...
Hi Team, I wanted to make my mega menu to be align with the middle content.Example:- Thanks in AdvanceUtsav
I have created a variant in ui builder and add the catalog item component into it as below: I have created one UI action : Upload bid linesOn clicking this UI action in workspace, i am able to open the catalog item in next tab."But the issue is getti...
Hi ,We want to copy approval activities from sysapproval table to Requested items (sc_req_item) table for all the items closed or open.Please help how we can do that?
