button team service operation workspace

romualdom
Tera Contributor
 

romualdom_2-1750865812416.png

 

I am setting up my Service Operations Workspace and I want to open a record, and when I open it in contacts I want the Teams call button to be enabled. How do I do that?

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@romualdom 

did you setup MS Teams integration?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

romualdom
Tera Contributor

Ankur Bawiskar 
Sim Integrado sim