creating a basic portal

[Coffeeaisha]

so im trying to practice on portals and i created a new portal. the thing is, im using the index page for service portal but then im unable to add my tagline and the rest under quick setup. Question is, is it because im using the index page and i cant edit it until i clone it? or is there something else i can activate on the new portal i created to have that feature?

[Sarthak Kashyap]

Hi @Coffeeaisha ,

You can clone the index page and you can use it for your new portal.

If you want to edit or add some widget on the page you can use below shortcut

mac book - control + right click you can multiple options like - instance option, open page definition, widget editor.

In windows - cntl + Right Click.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Coffeeaisha]

thanks, i cloned the page. i later realised i didnt add the json for the "Quick Start Config". when i added that to my portal, everything works now. 

[Sarthak Kashyap]

Hi @Coffeeaisha ,

You can mark my answer correct also if this helps to resolve your query.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[gracemiller84]

Yes, that’s exactly it—you can’t directly edit the standard Service Portal index page for a new portal. To customize elements like the tagline or Quick Setup content, you need to clone the index page for your portal; once cloned, it becomes editable and linked to your portal, allowing you to modify headers, taglines, and other widgets. Simply creating a new portal without cloning the index page won’t activate those editable features.