Emails are not triggering in our community portal

[Sathwik1]

Emails are not triggering in our community portal even though all notifications, email scripts, business rules, script actions are in active.

@Tanushree Maiti @Ankur Bawiskar 

[Ehab Pilloor]

Hi @Sathwik1, 

Check Email properties for enablement of sending and receiving emails, and also if Email accounts are active or not.

You can also check Email Diagnostics if everything is up and running.

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

Kind Regards,

Ehab Pilloor