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Getting ATF error in Virtual Agent

Community Alums
Not applicable

Hi Everyone, 

I am using the ServiceNow feature for creating the ATF on Virtual Agent with the predefined test step like---Start topic, receive message, Send message....I have created the ATF for a specific topic under virtual agent. It runs very well for the first time. But when I tried to run afterwards..it throughs an error under "receive message" step.

Even when I reduce the dynamic values on it then also it is not running..

Thanks in Advance
Utsav

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Utsav JAISWAL 

share the test steps screenshots and exact error

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

Sure..let me provide the screenshot..
1st image---step error
2nd image--test step (I have tried to reduce the input but then also no improvement)ATF-2.pngATF-1.png