Getting ATF error in Virtual Agent
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03-28-2025 12:55 AM
Hi Everyone,
I am using the ServiceNow feature for creating the ATF on Virtual Agent with the predefined test step like---Start topic, receive message, Send message....I have created the ATF for a specific topic under virtual agent. It runs very well for the first time. But when I tried to run afterwards..it throughs an error under "receive message" step.
Even when I reduce the dynamic values on it then also it is not running..
Thanks in Advance
Utsav
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03-28-2025 01:32 AM
@Utsav JAISWAL
share the test steps screenshots and exact error
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-29-2025 12:32 AM
Sure..let me provide the screenshot..
1st image---step error
2nd image--test step (I have tried to reduce the input but then also no improvement)