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Global Search bar on service portal

Jyoti Malhotra
Tera Contributor

‎10-29-2024 02:51 AM

Hi Team,

 

We have Global search bar on service portal. I'm trying to search with KB number but it's showing result as below:

JyotiMalhotra_0-1730195328661.png 

JyotiMalhotra_1-1730195351711.png

 

In service portal search sources related list I have added Knowledge Base and Enable typeahead.

Any input to fix this would be much appreciated.

 

Thanks

Jyoti

 

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