We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Global Search bar on service portal

Jyoti Malhotra
Tera Contributor

‎10-29-2024 02:51 AM

Hi Team,

 

We have Global search bar on service portal. I'm trying to search with KB number but it's showing result as below:

JyotiMalhotra_0-1730195328661.png 

JyotiMalhotra_1-1730195351711.png

 

In service portal search sources related list I have added Knowledge Base and Enable typeahead.

Any input to fix this would be much appreciated.

 

Thanks

Jyoti

 

0 Helpfuls
  • 690 Views
0 REPLIES 0