How do you release a ServiceNow PDI?
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01-10-2024 11:57 AM
I have been told to release my PDI because it has technical issues. I have backed it up to github. But all the instructions as to how to release it are incorrect. I see nowhere to do this. How is this done?
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01-10-2024 12:07 PM
Hello Fbs,
Try the following:
1. Log on https://developers.serviceNow.com/dev.do
2. Click on your avatar top right -> Release instance
If my post helped you, please click the accept solution button and hit the thumbs up! Thank you!
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01-10-2024 05:15 PM
Yes that did it -- thank you. But of course, now I don't see a way to restore it. I backed it up to GitHub the other day, but I see no way to restore. And then I read that restore capability was removed in December 22. I also saw that supposedly they back up an instance when you release it, but I don't see any evidence of that. So I don't know how to restore it. The documentation on this tells me things that I am just not seeing.
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04-10-2024 10:34 AM
But now I want to restore my instance -- ServiceNow had forced me to release it. So, I backed it up to GitHub. I have a URL, a token, etc. So, I got a new PDI ,and I went to restore it. I went to System Apps->Studio and chose Import Application. I give it my github URL, but for Credential, it always says No Match. It doesn't matter if I try to enter anything or not. So, I can't get past this dialog. I do have a token from GitHub, but it seems to mean nothing. How can I restore my old PDI? Thanks