How to activate mobile version of a scoped app in app engine studio?

ShuRiseUp2023 · ‎10-22-2024

Hi community,

we have created a desktop UI scoped app and want to enable mobile version. We heard that we can activate the mobile version in App Engine Studio, Is it true? Or how to enable the mobile version of the app? Do we have to build the mobile version using mobile app builder or add new mobile experience in app engine studio? Is there a easy and fast way to create the mobile version?

Thanks

WORKFLOW-COWBOY · ‎10-22-2024

Yes... adding a mobile interface to your application would require a bit of development, but the good news is that most or all of it will just be configuration, no custom coding.

Some people make their mobile interface in the same scope as their app and others will make a separate scope for just the mobile part.

Either way, it's very easy to get up and running by doing it in App Engine Studio. Once created, the interface in AES is basically just displaying Mobile Studio, but AES has a nice wizard ahead of time to get you up and running faster.

If you have not rolled out any ServiceNow Mobile capabilities with your instance yet, then there is a whole other conversation about rolling out Mobile, then the app.

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Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
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WORKFLOW-COWBOY · ‎10-22-2024

Sure thing, there are quite a few materials on Now Create (https://nowlearning.servicenow.com/nowcreate) that can help cover this.

Here is one I would start with:

How do I deploy ServiceNow mobile applications?

https://nowlearning.servicenow.com/nowcreate?id=nc_asset&asset_id=997e8a4cc3630a501ac0f60f05013158&n...

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Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
YouTube: https://www.youtube.com/@starlordnow

GerardAlleB · ‎03-04-2025

Side question (Citizen Developer Focused): How do you remove the "Mobile Experience" option to the app engine>Experience. We don't want citizen developers to create mobile experience.

I tried updating the descriptors and remove the "Mobile Builder" permission into the descriptor of the citizen developer, but they can still see the Mobile experience. Any idea that I might missing?

Thank you!