How to add record producer to Now Mobile Application.

[Lakshmi56]

I have a record producer, suppose say 'Create Incident', I would like to add this record producer in Now Mobile application.

what are the steps to achieve this?

[Community Alums · Accepted solution]

Hi @Lakshmi56 ,

You can use URL applet to point to the record producer. You will need to point to the mobile Service portal URL for that record producer. URL would be something like this /mesp/sc_cat_item&sys_id=<SYS ID OF RECROD PRODUCER>

Reference - Configure a mobile web screen

[Lakshmi56]

Hi @Community Alums,

Can you please elaborate the steps, as I am new to Now Mobile I am not sure where to navigate and all.

Currently I Choose Now Mobile application scope, is this the correct scope?

How to procced next?

[Community Alums]

Hi @Lakshmi56 ,

 Steps are mentioned in this link already  Configure a mobile web screen

[Lakshmi56]

Hi @Community Alums,I added record producer, Please find below screenshots.

In Services page, top right pencil icon is the record producer which i added.

But i want that to add some where in homepage in My Taska, My Requests section.

How to achieve this?

I even tried chaning the location as footer, header but nothing got populated