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11-25-2023 09:16 AM
When I open any, incident beside the caller field I need a new icon of "show related incident" for that caller..
Thanks in Advance!!
Solved! Go to Solution.
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11-25-2023 10:25 AM
Hi @Utsav JAISWAL ,
This documentation might be helpful: Configure the related incidents icon (servicenow.com)
If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know
Cheers
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11-25-2023 10:25 AM
Hi @Utsav JAISWAL ,
This documentation might be helpful: Configure the related incidents icon (servicenow.com)
If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know
Cheers

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11-26-2023 11:01 AM
Hi @Clara Lemos
Suppose I want to see the related records in case table
So, what I need to put as a attribute in that field
Thanks