How to bring "related records"

Community Alums
Not applicable

When I open any, incident beside the caller field I need a new icon of "show related incident" for that caller..

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 Thanks in Advance!!

1 ACCEPTED SOLUTION

Clara Lemos
Mega Sage
Mega Sage

Hi @Utsav JAISWAL ,

 

This documentation might be helpful: Configure the related incidents icon (servicenow.com)

 

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers

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2 REPLIES 2

Clara Lemos
Mega Sage
Mega Sage

Hi @Utsav JAISWAL ,

 

This documentation might be helpful: Configure the related incidents icon (servicenow.com)

 

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers

Community Alums
Not applicable

Hi @Clara Lemos 

Suppose I want to see the related records in case table 
So, what I need to put as a attribute in that field

 

Thanks