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Integrating custom Machine Learning model into ServiceNow custom application

SujanD345956992
Tera Contributor

Hey folks!

 

Can anyone please help me with this special feasibility use case. The use case goes like this: - 

1. How can we integrate or bring in the custom Machine Learning Model into ServiceNow application?
2. Can we configure the ServiceNow AI Workflows and AI Agents to make use of Machine Learning model and dataset to process the input and provide the desired output?

1 REPLY 1

Tanushree Maiti
Giga Sage

Hi  @SujanD345956992 

 

1) Refer: https://www.servicenow.com/community/intelligence-ml-forum/using-custom-ml-model-with-service-now-pr...

 

2) Yes .  Refer: https://www.servicenow.com/community/developer-articles/get-familiar-with-agentic-workflows-amp-ai-a...

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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