How to change default font size and style in html editor for html fields

[PriyaVerma]

How to change default font size and style in html editor for html fields

[Dan O Connor · Accepted solution]

If you want to set new defaults, so you don't have to keep selecting them from the HTML dropdowns you can set a default font value via the Dictionary for that HTML entry

In the above example, everytime you see that HTML field the font will be defaulted to 10. 

[Jesus Herrera]

Hello Dan I already did this in some HTML fields but when I remove the text in the field to change for something else the value for the Font size returns to the 8pt instead of staying in 10pt. Do you know how to permanently change to 10pt?

[Sagar Pagar · Accepted solution]

Hi,

Take a look at the supportive KB -

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717120

Thanks,

Sagar Pagar

[Jesus Herrera]

Hello Sagar I already did this in some HTML fields but when I remove the text in the field to change for something else the value for the Font size returns to the 8pt instead of staying in 10pt. Do you know how to permanently change to 10pt?