Unable to access ServiceNow IDE and Build agent in my PDI
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5 hours ago - last edited 4 hours ago
Hi All,
I noticed that I'm unable to access ServiceNow IDE in my PDI. Can someone help to provide what are the pre- requisites for this?
@Bhavya11
Thanks,
Sireesha M
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2 hours ago - last edited 2 hours ago
Hi @sireeshaece ,
This shouldn't be happening. Can you check below:
1. If you're using the System Administrator user account and although you're an admin, IDE isn't visible for you, can you also add the role 'sn_glider.ide_git_user'.
2. If above doesn't work then can you create a new user and grant him 'admin' as well as 'sn_glider.ide_git_user' and then check logging with that account.
3. Please do make sure you're not impersonating a non-admin user/user without the specific role mentioned above, when searching for IDE
4. Also, try refreshing the instance from ServiceNow Developers > manage my instance.
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2 hours ago
Hi @sireeshaece
Build agent :
Yokohama Patch 8. or
Zurich Path 2 or above
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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