How to create a custom button in Service Operations Workspace (Express List)
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10-20-2025 11:18 PM - last edited 2 weeks ago
Hi,
In Service Operations Workspace, under the Express List view for alerts, I’d like to add a custom button (for example, "Update Remote Task").
Thanks in advance
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10-21-2025 02:05 AM
Hi @Ankur Bawiskar, @Ravi Gaurav, @Dr Atul G- LNG
could you please guide me on this? I’ve seen your helpful posts and thought to tag you here.
Thank you in advance!
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10-24-2025 09:56 AM
Is issue resolved?
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Dr. Atul G. - Learn N Grow Together
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10-21-2025 02:23 AM
Did you try creating List Action on that table?
Is that not coming on workspace?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-21-2025 02:41 AM - edited 10-21-2025 02:44 AM
Hi @Ankur Bawiskar,
Thanks for the quick response.
Yes, I’ve created the List Action, but the button is not appearing on the Express List in the Service Operations Workspace.
I noticed that the Service Operations Workspace doesn’t have a specific table, in the URL just shows 'express-list'. If there’s no specific table, how can we create a button for the workspace view? I assume we need to mention the workspace name in the List Actions, but it doesn’t appear there.
Thank you
