How to create a custom button in Service Operations Workspace (Express List)

[Abdulrajak Sha1]

Hi,

In Service Operations Workspace, under the Express List view for alerts, I’d like to add a custom button (for example, "Update Remote Task").

Thanks in advance

[Abdulrajak Sha1]

Hi @Ankur Bawiskar ,

Just wanted to check if you got the chance to review my previous response about the List Actions.

Thanks for your help!

[Ankur Bawiskar]

@Abdulrajak Sha1 

I believe it's not possible to add List Action in the express list

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Abdulrajak Sha1]

Hi @Ankur Bawiskar , 

Thanks for the quick response.

Is there any alternative way to display a button on the Express List?

I believe we can create a new button using UI Builder, place it on the Express List, and implement the requirement that way. Please guide me, as I’m still new to Workspace.

Thank you.

[Ankur Bawiskar]

@Abdulrajak Sha1 

I think you will have to play with the UI builder part.

I am not sure on that part.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Pau Besalu]

Hello @Abdulrajak Sha1 ,

You can add a button defining a custom Alert Management Rule and set the execution to "manual", for example, if the button should execute a subflow or workflow(this rules are pretty customizable, you can also apply filters, set order of rule, etc...)

In the following photo I created a simple "Alert Management Rule" called "test" , that when clicked launches an application x in a new window.

I hope I helped,

Kind regards,

Pau Besalú.