How to create a custom button in Service Operations Workspace (Express List)
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10-20-2025 11:18 PM - last edited 2 weeks ago
Hi,
In Service Operations Workspace, under the Express List view for alerts, I’d like to add a custom button (for example, "Update Remote Task").
Thanks in advance
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10-21-2025 01:59 PM
Hi @Ankur Bawiskar ,
Just wanted to check if you got the chance to review my previous response about the List Actions.
Thanks for your help!
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10-21-2025 08:17 PM
I believe it's not possible to add List Action in the express list
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-21-2025 08:33 PM
Hi @Ankur Bawiskar ,
Thanks for the quick response.
Is there any alternative way to display a button on the Express List?
I believe we can create a new button using UI Builder, place it on the Express List, and implement the requirement that way. Please guide me, as I’m still new to Workspace.
Thank you.
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10-21-2025 10:02 PM
I think you will have to play with the UI builder part.
I am not sure on that part.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
