How to create a new "related link" in incident form

Community Alums
Not applicable

‎02-05-2024 01:13 AM

How can I create a new "related link" in incident form.

Thanks in Advance!!
Utsav

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8 REPLIES 8

Aniket Chavan
Tera Sage
Tera Sage

‎02-05-2024 02:00 AM

Hello @Utsav JAISWAL ,

 

To create a new "related link" in the Incident form in ServiceNow, follow these steps:

 

1. Navigate to "System UI" > "UI Actions" in the ServiceNow platform.
2. Click on "New" to create a new UI action.
3. Provide a name for the UI action, and set the table name as "Incident."
4. Check the checkbox labeled "Form Link." This designates the UI action as a related link, making it appear in the related links section on the Incident form.
5. Save the UI action.

By following these steps, you'll have successfully created a new related link for the Incident form. For a visual reference, please see the image below:

 

AniketChavan_0-1707127144271.png

 

 

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks,

Aniket

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Harish Kota
Kilo Sage

‎02-05-2024 02:11 AM

Hi @Community Alums 

 

Go to - UI Actions - Create New and your right side, there was an option Form link. Click the checkbox and continue.

 

Thanks,

Harish Kota

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Pratiksha2
Mega Sage

‎02-05-2024 02:25 AM

Hello @Utsav JAISWAL -

Please follow below steps :

To create a new "related link" in the Incident form in ServiceNow, follow these steps:

  1. Navigate to "System UI" > "UI Actions" in the ServiceNow platform.

  2. Click on "New" to initiate the creation of a new UI action.

  3. Provide a meaningful name for the UI action, and set the table name as "Incident."

  4. Check the checkbox labeled "Form Link." This designation classifies the UI action as a related link, ensuring it appears in the related links section on the Incident form.

  5. Save the UI action to apply your changes.

By following these steps, you will have successfully added a new related link to the Incident form.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks,

Pratiksha

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Nivedita Patil
Mega Sage
Mega Sage

‎02-06-2024 12:57 AM

Hi @Utsav JAISWAL ,

 

please refer the below link.

https://www.servicenow.com/community/developer-forum/adding-related-link/m-p/1548331

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.

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