Hi Team,
I have a custom ServiceNow application where I created a CSM Portal with two custom widgets:
1. Case Submission Form – Allows users to submit cases to my custom table (customer_case).
2. My Cases – Displays logged-in users’ cases from the same table.
Now, I want to add a Record Producer to one of my widgets so that users can directly access and submit records from my custom Service Portal homepage, without searching for it manually.
Could you please guide me on:
How to embed a Record Producer in a custom widget?
How to display the Record Producer form directly on my portal page?
Any suggestions or best practices would be appreciated.
Thanks in advance!
