Hi Team Good day We wanted to remove snc_internal role , from the ACL by using the security attributes and keep the form open for all the users , but it is getting captured automatically , is there a way to keep the form open to logged in/authenticat...
Can the field type be changed in the manually created field on the incident form? I have a field "Value" with its field type set to string and i filled data in it too, but I want to change it to an integer. I mistakenly put the field type as a string...
Hi Guys i am trying to send notification in below format : here is email script : (function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action, ...
Hi guys , assigned_to is not getting populated when respective assignment group is selected , i have checked dependent value its assignment group and group also has active members in it but still its not getting populated, in problem records only ...
Hi,I am currently experiencing issues retrieving the complete schema for the incident table using the sys_dictionary API. Specifically, several fields, such as short_description, are not included in the response. "/api/now/v2/table/sys_dictionary?sy...
PDI only shows App Engine - I need to see All. What am I missing?
Hi Experts, We are loooking for a solution where users can select multiple records (~50 records at a time) from the custom table (global policies) while creating the request from portal, please suggest if we can build any custom component for bette...
Xanadu PDI : App Engine Studio not found Xanadu PDI : Creator Studio not found
I created an Workout application on the instance developer buti did something that made it possible to find it under the all tab but now Im unable to do that. i've been at it for a while now and having trouble changing it back. Can someone walk be th...
I have a custom application and have added a few custom fields on the Global scope so that it can be used with CI Identifiers since fields created in a scoped application do not work within CI Identifiers.How do we include these fields within the sco...
I created a custom application from scratch in dev but when i publish and retrieve in test it's not showing as a custom application. It's showing as a store application. how do I resolve this please
Hello! I have been exploring service now looking for a way to identify if there is any agent avoiding chats. As they are supposed to take them as they are received, I wanted to check if there is a report of missed chats non taken. If there is anythin...
Team , i am new to Service-now and looking for Ideas/suggestion for the below requirement below is the requirement :we want to trigger the configuration of interface between the network switches through the Service now pageneed to key in Change numb...
Hi Everyone , Please tell me how to map SLA with Group.
On Flow designer written on catalog item, we have a requirement to update Approval type based on assignment group the task goes to. How can we achieve this without using separate flow designer for Approval table.
