Knowledge Article is not visible after adding under Related Articles
Hi Everyone,I have created a knowledge article added under the catalog item Related Articles then also it is not visible..any specific reasons...ThanksUtsav
Forum Posts
Resolved! catalog guide or documentation
can anyone provide servicenow documentation for catalog, service catalog and order guide,record procedure and flow designer for catalog items.
Resolved! I wanted to understand how the Global search is working on the esc
Hi Everyone,1) I want to under how/where the Global search for employee center is defined.2) How/where, it is segregating difference between the catalog & knowledge base.Thanks in AdvanceUtsav
Tables and Columns
Apart from showing the schema map - Tables and column module can also - Create Table- Create Application - Browse Application - Delete tableIs there anything missing here?
Mobile app not working post Xanadu upgrade
Hi All Post the xanadu upgrade , branded mobile app is not working as expected , Can some one please help me with the checklist to get the issue resolved , the Native Instance is upgrade to Xanadu , where are Mobile app is still in Vancouver versio...
AES in PDI not showing in the ALL menu
I am using an instance provided by the course "Introduction to App Engine Studio for Developers" and I am not able to access App Engine Studio.Please help
Getting Error: There is a JavaScript error in your browser console.
Hi Team, On service Portal When am opening below records. Getting Error: There is a JavaScript error in your browser console. I checked in console there is on Load Client script need to update.Below is the code written in client script: function onL...
Data Filtration in ServiceNow
will Data filtration makes restriction on the List View only? if we use data filtration and control access will it only impact in the list view ?
Is my reference qualifier syntax is correct
Hi Everyone, I have written a reference qualifier for a field under a catalog itemjavascript:('mod=' + current.variables.mod + '^u_type=' + current.variables.u_type.getDisplayValue() + '^active=true');see, for the field "u_type" I am not gettin...
ServiceNow portal not working correctly while filling contact details through browser save data..
Hi Team, I required your help to understand why I am getting below error while filing contact details which is reflecting in screen shot i.e. through browser at that time my every filed which has reference filed automatically get searching.Service po...
When updating a RITM state to "Closed Incomplete" I want the REQ should also move to "closed"
(a) I have created a Request for a catalog item (b) Opening the Request in Standard UI (c) Now, in the related list, if I moved the RITM to "Closed Incomplete" then I want that the state of the sc_request should also move to "closed Incomplete" By d...
Resource Plan State - Confirmation in Progress
When do we get this this state in Resource Plan. The steps followed is 1. Created Resource plan2. Requested Resource Plan.3. Resource Manager clicked on "Confirm"4. State changed to "Confirmation in Progress"
Voice Interaction Resource. Which role shall token have
I create interaction with 'POST /cs/voice-interactions' from the openframe, then trying to add messages with 'POST /cs/voice-interactions/{interactionId}/messages' from the backend server, but getting 403 Forbidden for every call. Is there any role/g...
Can we create similar functionality as of "guided tour"
Hi Everyone,Suppose I have created a guided tour in my instance, it is working as usual but I do not that guided tour should start by clicking on that particular guided tour...rather than that it should work when I click on the UI action which I hav...
Verify if scope exists in ServiceNow instance
If you need to verify whether a scope belongs to ServiceNow, you can use the following script. Example: var scopeObj = new GlideScopeAPI(); var currScope = 'sn_grc_profiles'; gs.info(scopeObj.isServiceNowScope(currScope)); Note: This function ...
