Does someone know why in a customer's PROD environment when looking in their subscription - IntegrationHub Pool, the Metrics table in the subscription line item shows that Jira Spoke belongs to IntegrationHub Starter Transactions?I definitely know th...
Hello All, I have configured custom workspace, and when I open the workspace I am getting below error.Also I have installed the required plugins for Playbooks and Process Automation Designer, still its showing as required plugins are not installed. ...
Does anyone got a solution for this or this bug is being looked at already or have a workaround?
I'm getting this error every time I try to configure Topics in Virtual Agent. Won't let me update NLU intents."Some features may not be available because the connection to NLU Service is not available. Please try again after some time. If the issue p...
trying to connect Microsoft Service Copilot to Service now. I need to enable the Knowledge API. How do I do that please?
I was told by ServiceNow that I had to release my PDI. So, I backed it up in GitHub, got a URL, token, etc. But now I want to restore my instance. So, I requested a new PDI, and I went to restore my old one. I went to System Apps->Studio and chos...
Hello Everyone, - Requirement is like after performing some action it will create task on HR case and the same task assigned to corresponding user on service portal task so I need to add some sentence or content in the task after highlighted area in ...
I have been told to release my PDI because it has technical issues. I have backed it up to github. But all the instructions as to how to release it are incorrect. I see nowhere to do this. How is this done?
Hello, my PDI is hibernating and when I try to wake it up it won't work. Please tell me I haven't lost all the work done there...
Hello Experts, While triggering 3rd party REST API I need to send the string value via query parameter "The document has been Approved by Manager 07/04/2024 0:46:51 AM (0000001)" When i trigger REST Message the string value is getting replaced %20 a...
How to register a techical documentation to describe a software installation, configuration and uninstallation?It is about having a document including any additional information concerning a software, like - is a pre-requisite required?- is any regis...
Hi All,I created a ATF and want test if the request approval record exist.In this ATF I used update record to trigger the ask approval flow I created( step 6,step7)I'm sure this flow can be triggered by update records.But ATF can not find the approva...
Hi team,I want to change my theme for csm/fsm workspace, the solutions i tried:created record in sys_ux_theme, when next experience is on it is not reflecting.from the ui builder there is no option to create custom theme and change it, by default Pol...
When incident is created or submitted then a work note must be updated automatically , stating incident record was created. please write a scripts for this.
I have data resource that returns the data. I want to use this data resource (data resource name: list_transform) and attach it to List component. How do I Bind data in config table field. I entered @Data.list_transform.output in table field and it d...
