How to edit the subtitle of a record in workspace

[lucasnascim]

I noticed that these fields are automatically generated when the workspace is created. How do I edit them to display other fields of the table instead of these?

[Tanushree Maiti]

Hi @lucasnascim ,

Refer this KB: KB1699920 How to configure the fields on the Tab preview on Workspace. 

The Form header and tab preview information is available in form header(sys_aw_form_header) table.

Link: https://<your instance name>/now/nav/ui/classic/params/target/sys_aw_form_header_list.do%3Fsysparm_query%3Dtable%253Dincident%26sysparm_first_row%3D1%26sysparm_view%3D

Note: OOB only short description included in Incident form header.

To configure the Form Header and preview card follow the steps below:

1. Open the table record for which the preview information is to be configured.
2. Then on the top right click on the user profile, click on Configure Page->Form Header
3. Now in the Form header form go to the related list "Secondary Values"  and add the fields or change the order as per requirement to show the information on the Tab preview on workspace.
4. Active Secondary Values will show up in the Form Header and Tab preview.

Also check: https://www.servicenow.com/community/developer-forum/how-can-i-control-the-list-of-fields-under-deta...