How to find Close Task button in Agent Mobile App.
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02-26-2025 03:37 AM
Hello All,
I need one help in finding the 'Close Task' button available on now mobile app.
Can someone help me in finding from which table this button is coming.
Thanks.
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02-26-2025 06:26 AM
Hi @SakibAli
Not exact, but it might be helpful
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-28-2025 12:16 AM
@Dr Atul G- LNG Thank you for the reply, I need to know where this button is configured in the Navigation side. I need to make changes with respect to the configuration of this 'Close Task' button.
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02-28-2025 05:35 AM
Hi @SakibAli
https://www.servicenow.com/community/developer-forum/add-ui-actions-on-mobile-app/m-p/2165252
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-02-2025 11:02 PM
Thank you @Dr Atul G- LNG for the reply. But I'm looking for the 'Close Task' button that is available on Agent Mobile App.
I have attached the screenshot for your reference.
