service builder

SESW
Tera Contributor

‎02-20-2025 08:25 PM

We would like to change the short description present in service builder along with hiding few fields when creating the service can anyone guide how to achive that?

 

SESW_0-1740111860036.png

 

0 Helpfuls
  • 339 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-21-2025 07:21 AM

Hi @SESW 

 

I doubt we have access to this code to make changes, as well as the next field.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

SESW
Tera Contributor

‎03-03-2025 07:14 PM

Solution for making changes on Service builder.

1. Go to Maintain Wizard (Catalog wizard) -  Open the Wizard for example here i want to make changes in 'create a Business' and then open the record producer attached to it then make the changes in the record producer to show/hide or anything you want on it.

0 Helpfuls