How to get valid App Engine Studio license

KeshavaS · ‎07-28-2025

I get a message 'You need a valid App Engine Studio license to continue working' whenever I access the Dev page (refer the attached screenshot)
Please assist me in sorting this out.

Dr Atul G- LNG · ‎07-28-2025

Hi @KeshavaS

No need to worry. Please follow these steps:

Log in to developer.servicenow.com.
Go to your profile.
On the left-hand side, open the Instance Recreate section.
Select Change User Role.
Change the role from AES to Admin.
Save your changes.
Log out, then log back in to your PDI instance.

If the issue still persists, you can release the instance and provision a new one.
This is a fairly common issue in PDIs these days.

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Dr. Atul G. - Learn N Grow Together
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Nikhil Bajaj9 · ‎07-28-2025

Hi @KeshavaS ,

You need to visit developer.servicenow.com and sign in. After that click on the arrow after your name on right hand side, you will get few options. Click on Change Role option and change your role to "Admin" and relaunch the PDI and see it will be sorted.

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj