How to translate KB articles category name

Chamundi_AB · 4 weeks ago

Hi Team ,

Please help me put How to translate KB articles "category name" kindly give me solution asap.

Bhavya11 · 4 weeks ago

to translate KB articles "category name" create a record in Translated Text table [sys_translated_text]. Please refer the OOO KB category definition present in system.

something like this

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK

Hemanth EK · 4 weeks ago

You can easily translate a Knowledge Base category name by adding a translation to the category record itself. First, go to Knowledge → Administration → Categories and open the category you want to translate. Once the form is open, right-click on the header and choose Configure → Translations. Click New, select the language you need, and enter the translated category name. Save the record.

After that, switch your user language in your profile and refresh the page — you should now see the category displayed in the translated language.

SohamTipnis · 4 weeks ago

Hi @Chamundi_AB,

You can download the Internationalization plugin for languages; this will help you to translate various languages, and this will also help you in your future requirements.

If you find my answer useful, please mark it as Helpful and Correct ‌😊

Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10