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How to Validate Dropdown Values from an Employee Center Form Using ServiceNow ATF

UdhayakumarS559
Tera Contributor

Hi Community,

 

I have a form in ServiceNow Employee Center that contains a dropdown (reference) field with multiple options.

I need to validate that all the expected options are correctly displayed in the dropdown, exactly as a user would see them in the UI, before setting any value through ATF.

UdhayakumarS559_0-1769092808429.png

 

I have already tried using Validate Variable Values (SP) and a few other ATF steps, but they do not seem to work for this scenario.

Could you please let me know:

  • Is there any ATF step or supported approach to validate all dropdown values in Employee Center?

  • Or is a custom ATF test step required for this use case?

Any guidance or best practices would be greatly appreciated.

 

Thanks in advance!

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