Why Process Automation Designer Cannot Be Leveraged in PDI?

[Community Alums]

Hi Team,

I have a requirement to explore and learn Process Automation Designer. As part of this, I attempted to install the required plugins in my PDI. However, even after installation, I am unable to see the Process Automation Designer option.

Is there any limitation or restriction from ServiceNow for using Process Automation Designer in a PDI? If so, could you please suggest the correct or recommended way to learn and practice this functionality?

Your guidance would be greatly appreciated.

Thanks,
Aswin

[PoonkodiS]

Hi @Community Alums 

It's a paid plugin, it's not available on PDI

https://www.servicenow.com/community/workflow-automation-forum/process-automation-designer-for-pdi-l...

Hope this helps,

Poonkodi 

[Dr Atul G- LNG]

Hi @Community Alums 

I can see that it is available in the PDI, but it may have limited functionality. Since it is an automation feature, it might rely on AI/PI in the backend to work fully.