I have implemented AI search, I would like to make it a Zing search only for NowMobile.

Tsunemasa Matsu
Tera Contributor

‎09-07-2024 06:46 PM

Hi,

I have implemented AI search, but I would like to make it a Zing search only for NowMobile.
Please let me know how to do this.


I have confirmed that changing the Search Context Configuration on the screen below changes the search results, but the search results displayed have changed.


I would like to make it a Zing search while keeping the appearance of the NowMobile App Search Configurations.

 

Thanks.

 

TsunemasaMatsu_1-1725759472358.png

 

 

0 Helpfuls
  • 448 Views
1 REPLY 1

Community Alums
Not applicable

‎09-07-2024 11:27 PM

Hi @Tsunemasa Matsu ,

Unfortunately, once you enable AI search you cannot use Zing.

Please Refer to this video on implementation:

https://www.youtube.com/watch?v=5Rv5a50OfVk

 

Mobile App Academy: Personalizing your Mobile search experience with AI Search
Mobile App Academy: Personalizing your Mobile search experience with AI Search
youtube.com/watch?v=5Rv5a50OfVk
Today David Ha and Fu Ho, ServiceNow Outbound Product Management, showcase how to take advantage of the out-of-the-box search capabilities offered as of Quebec. Timestamps: Intro - 0:00 AI Search Overview - 2:30 Exercise 1 - 8:49 Zing Search Overview - 26:55 Exercise 2 - 33:02 Questions & Answers
0 Helpfuls