Servicenow Integration
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2024 06:13 PM
Hi,
I have integrated two instances and in creating incident in source instance same incident is created automatically in target instance. I have created it by using Http Create method. I have also created another PATCH method for updating the incident record when the incident is updated in source instance, incident in target instance should also updated.
I am using this endpoint in PATCH method -
https://devxyz.service-now.com/api/now/table/{tableName}/${sys_id}
but it is not updating the incidents dynamically. Also I have tried passing the exact sys_id of a particular incident to check if the method is working, and it is working fine. Its just not updating dynamically.
I don't know what I am missing or what I am doing wrong but it is not updating dynamically.
Please help.
Thanks
Faraz