Inaccurate account of usage

[Admin CJ]

I went into my PDI on Monday and was testing an item in my Service Catalog, but it doesn't reflect this. So now my PDI is scheduled to be taken today. The app was not running my RITM for a request, so I stopped and logged off. Took a break, and now this. How did it run for 15 days? Also, all of a sudden yesterday in the wee hours, when I am backing up the system, it's super slow for me to back up or even enter the PDI...Like it does not want me to do this... What is going ? If this was true and I logged in on the 15th day before the set time, I should still have access to my DPi .. yet this system still snatched the instance?

[Tanushree Maiti]

Hi @Admin CJ 

First take a back up of your work from the PDI which would be taken.

There is no way to retain PDI after getting Reclaim notification. Also there is no support available for PDI. Request for new instance and import your backed up work and continue your research. 

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

As per above article , 

reclaiming PDIs that meet both of these conditions: 

• 90 days or older (based on when they were provisioned) 
• Haven't had a PDI login in the last 10 days 

Please check this Personal Developer Instance (PDI) Guide

Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

Once it is reclaimed, only option is left i.e Request for New PDI instance.