Build apps fast or control for sprawl? YES!
The Utah release updates for ServiceNow® App Engine are now available. Let’s explore the new innovations helping our customers put “yes” to work to build apps faster with less complexity, cost, and risk—all on the same platform as your packaged workflows!
Request Management Application Usage
One of the most common situations we see people solving with low-code is the need to facilitate service delivery. Maybe you want to provide your employees a better experience for requesting facilities and associated catering, or perhaps you need a faster way for your account reps to request custom quotes. Or maybe you have unique HR or IT processes that could benefit from an improved interaction layer and automated analytics.
Using the new Service Request template in App Engine Studio, you can address your employees' most urgent needs by easily creating request-based apps from a prebuilt AES template. By simply customizing our production ready starting point, you can quickly enable employees to do their best work by providing access to the services they need to be productive.
Restrict App Creation
We also continue to improve our governance capabilities with even more granular ways to restrict app creation. You can now easily control which users can create new apps from scratch or from templates, giving you more control over your citizen development practice as it scales across your company.
Template Feature Support
We continue to enhance the number of capabilities supported by our template framework so that you can take advantage of powerful features like catalog items, decision tables, process automation, dynamic translations, and more in your custom templates. This applies to both app templates you build from scratch and templates created from existing apps. With this update, you can now create custom app templates with richer features.
Upload Spreadsheet and Extend Table
No matter how you start your app, they all have one thing in common—data. Since we introduced App Engine Studio, you’ve been able to take short cuts with your data models. For example, you may have extended your tables from existing ServiceNow constructs, or you uploaded your spreadsheets and converted them into new tables. Now, those shortcuts are getting an upgrade. With Utah, you can have the best of both worlds. Easily upload your spreadsheets and map source fields in your spreadsheet to target specific fields in robust ServiceNow tables.
This means you can easily save time and resources by uploading your spreadsheet to one of ServiceNow’s out-of-the-box tables.
Want to learn more about the power of low-code apps? Check out our App Engine community forum.
