Issue Retrieving Complete Schema for Incident Table Using sys_dictionary API
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10-23-2024 12:17 AM
Hi,
I am currently experiencing issues retrieving the complete schema for the incident table using the sys_dictionary API. Specifically, several fields, such as short_description, are not included in the response.
"/api/now/v2/table/sys_dictionary?sysparm_query=tablename=incident"
Even though I am using a System Admin account with all roles, these fields are still missing. I've verified that the fields exist in the table and are accessible through other means (UI). Additionally, I’ve checked ACLs, which don’t seem to restrict access, but the schema information for several fields still does not appear in the API response.
Could you please assist in diagnosing the cause of this issue and help resolve it? We rely on accurate schema generation for our integrations, and having incomplete field metadata is preventing proper usage of the API.