MAke variables read only on a ticket (scoped app)

[Community Alums]

Hi.

I am trying to make variable editor read only after the ticket is registered through the portal.

It is a scoped app and a custom table called 'Issues'.

This solution doesn't work:

 setVariablesReadOnly method is not working on Variable Editor on Incident table - Support and Troubl...

I searched google and didn't find any solution. You are my last resort 🙂

[Sandeep Rajput]

@Community Alums Ideally the solution suggested on the article should work. Did you uncheck the Isolate script checkbox while applying the solution suggested by the article?

[Community Alums]

Ideally it would however as you might have noticed it speaks about some previous releases which raises my concern. And yes, I did make it false. Thanks for checking.

[Ankur Bawiskar]

@Community Alums 

on which form?

[Community Alums]

Hi Ankur, as mentioned it is a custom table. Additionally I can tell it is extending a task table.