I have an OOTB asset function and asset action items being used in the agent app .I want to deactivate these two features and want to use my own custom create action items and functions ,but I dont see a button to make ootb one inactive . Any idea wh...
An on-demand app needs a tradeoff between a highly user-friendly and strong backend systems. In choosing an on-demand app development company, I would suggest searching one that is not only providing good coding practices but is focusing on the UI/UX...
Can someone explain what the solid red circle with the horizontal white line it represents in UI builder. This is at the top left side of the UI builder page when you want to select a page to work with. All I know is that I have add components to t...
Which of the following records is NOT used to track cross-scope applications or scripts that request access to an application, application resource, or event?Options:A) Cross-scope access recordsB) Access control level recordsC) Restricted caller acc...
so im trying to practice on portals and i created a new portal. the thing is, im using the index page for service portal but then im unable to add my tagline and the rest under quick setup. Question is, is it because im using the index page and i can...
Dear Experts,The fields displayed in DotWalk show tooltips OOTB.We are not using the hint feature.Is there a way to hide these tooltips?Thank you in advance.
In ESC on Approval widget for change requests completed approvals I want to show email - autogenerated in the activity tab along with approver.I have tried creating custom widget which did not work. We are using global OOB activities formatter so can...
I Have tried to raise a request for a catalog item.I have itil role and the for the requested for person dosen't have any role.But the task was not got generated and in the flow execution properties requested flow operation was prohibited by security...
Custom notifications that I ahve created is working on native when I add additional comments on native on RITM but from workspace if I add comments under compose section ON RITM it is not triggering, I want the notification to be triggered from nati...
Hi Team, I have a requirement that users should not be able to raise incidents via self-service view.To restrict this, we have disabled the UI Action - 'New' from the Self-Service module. But some users are searching incident.do and the form is getti...
HI @Ankur Bawiskar I have a requirement where i want to override the OOTB notifications sent when RITM worknotes is updated , i want to send my own customized notification when worknotes is updted , without deactivating the OOTB notificatiosn.
Hi Team, Where can I learn widgets and portal? I want to know about how to create, the structure, angular code… Everything about the theme I prefer in video, I could see some YouTube tutorials and servicenow university some courses Kindly share som...
Hello Everyone, I wanted to create a report on incident table to find the average resolution time based on weekly basis..Thanks in advanceUtsav
Hi there!I have a flow where I'm having the error "The requested flow operation was prohibited by security rules." in an Update Record action when I try to execute it with a user that doesn't have write permission in the table. As I wrote in the subj...
In our dev instance, I have to constantly refresh the UI Builder Experience page from the browser so that it will fully load. I will Empty UI Builder Cache and Force Stage Reload as well but refreshing the browser seems to be more consistent in not ...