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Resolved! How the "My Active Item" route to the page--my_request, my_survey etc

Under the widget.. (My Items) i.e.. My active items...we haveTaskRequestSurveywhen we click on this, it is routing to the pages like hrm_todos_page, my_requests, my_surveys respectivelyI wanted to understand the backend configuration which is being u...

UTSAVJAISWAL_0-1747769331973.png UTSAVJAISWAL_1-1747769353467.png
Community Alums by Community Alums  
  • 306 Views
  • 1 replies
  • 1 helpfuls

Resolved! API integrations courses from zero to hero

Hello,I studied the CSA courses , and I want to learn to create and manage API integrations within the plateform, so can someone please suggest me any courses (by order) that allow me to learn that from zero to hero ?Thanks

How to use widgets correctly in calalog items

How to use widgets correctly in calalog itemsHello, there is a problem that has troubled me for a few days. I want to add some custom things to calalog items. I investigated for a long time and learned that when creating a variable in calalog item, y...

yuf by Tera Contributor
  • 331 Views
  • 2 replies
  • 1 helpfuls

Resolved! Removing Application repository from sys_repo_config

Clients wanted to remove the linked github repositories of previous vendor that configured their portal. Still learning using source control and my question is, If we remove the sys_repo_config record associated with the application, will it impact t...

ryev_a_ by Tera Contributor
  • 526 Views
  • 3 replies
  • 0 helpfuls

Making basic changes to Now Agent mobile app

Hello everyone, We're currently implementing a barebones version of the Now Agent mobile app.We installed the plugin to our dev environment and removed the On-Call Schedule from the My work and My team tabs.We wanted to move the app to our user accep...

Tee_Redd by Tera Contributor
  • 354 Views
  • 2 replies
  • 0 helpfuls

My Developer Instance did not wake up

Hello,My developer instance is not waking up.I have tried to click the "Wake Up" button several times, but I keep getting the message:"The instance didn't wake up. Report, or check again in a few minutes."Instance name: **dev277187** Could you please...

CHENCHIAHAO by Giga Contributor
  • 469 Views
  • 1 replies
  • 0 helpfuls

Classic & Granular delegation works on which-which table

Hello folks I wanted to understand the difference of classic delegation & Granular delegation with respect to tables..is classic delegation is not, applicable to HR records like..[sn_hr_core_case, sn_hr_core_task]???Warm RegardsUtsav

Community Alums by Community Alums  
  • 258 Views
  • 1 replies
  • 1 helpfuls

Emailing from SCTASK

I have enabled Requests on my instance but it looks like you cant email the user from the SCTASK record and have to go to the RITM record to reach out to the user. This works fine until you have multiple SCTASK's linked with the RITM such as request ...

brighamadam by Giga Contributor
  • 1800 Views
  • 8 replies
  • 5 helpfuls

Choice table issue

I have a requirement to create three variables—Category, Subcategory, and Choice—that should only be visible in the RITM and Task when the Assignment Group is HCL. These variables have been created as Lookup Select Box types, and their options are ma...

dmahendran by Tera Contributor
  • 556 Views
  • 9 replies
  • 0 helpfuls

Resolved! workspace form section

Hello everyone, do you know how to hide certain sections in Workplace when a specific condition on the form is met?For example, if the login date is after today, I want to hide or collapse the section named "User Information".

kack l by Tera Expert
  • 835 Views
  • 6 replies
  • 0 helpfuls
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