My Developer Instance did not wake up

[CHENCHIAHAO]

Hello,

My developer instance is not waking up.

I have tried to click the "Wake Up" button several times, but I keep getting the message:
"The instance didn't wake up. Report, or check again in a few minutes."

Instance name: **dev277187** 

Could you please help me with reactivating or resetting the instance?

Thank you very much for your assistance.

Best regards,
CHIAHAO

[Dr Atul G- LNG]

Hi @CHENCHIAHAO 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.