Most Viewed Pages within the Platform

vluz
Tera Contributor

3 weeks ago

HI,

 

Is there any tool that shows me some analytics of pages that are loaded and presented the most?

Thanks,

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron

3 weeks ago

https://www.servicenow.com/community/platform-analytics-forum/service-portal-usage-reporting/m-p/122...

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Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @vluz 

 

You can try with 

a. create a report showing the number of views on a page within the Service Portal using the sp_log table,

b. User Experience analytics > UI analysis > pages and this shows the session details and the hashed user id

https://www.youtube.com/watch?v=Hu67rryv2cg

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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User Experience Analytics | Overview
User Experience Analytics | Overview
youtube.com/watch?v=Hu67rryv2cg
This video shows how to analyze the user experience within your ServiceNow applications with User Experience Analytics. This video covers: 00:00 Overview dashboard 01:37 Sessions module 02:33 Users module 03:08 UI Analysis module 03:25 Analytics module This video was recorded in the Tokyo release
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