Most Viewed Pages within the Platform

vluz · ‎03-16-2026

HI,

Is there any tool that shows me some analytics of pages that are loaded and presented the most?

Thanks,

Dr Atul G- LNG · ‎03-16-2026

https://www.servicenow.com/community/platform-analytics-forum/service-portal-usage-reporting/m-p/122...

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Aditya_hublikar · ‎03-16-2026

Hello @vluz ,

You can refer this :

https://www.servicenow.com/community/platform-analytics-articles/getting-started-with-user-experienc...

https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/content...

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Tanushree Maiti · ‎03-16-2026

Hi @vluz

You can try with

a. create a report showing the number of views on a page within the Service Portal using the sp_log table,

b. User Experience analytics > UI analysis > pages and this shows the session details and the hashed user id

https://www.youtube.com/watch?v=Hu67rryv2cg

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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