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Most Viewed Pages within the Platform

vluz
Tera Contributor

HI,

 

Is there any tool that shows me some analytics of pages that are loaded and presented the most?

Thanks,

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

https://www.servicenow.com/community/platform-analytics-forum/service-portal-usage-reporting/m-p/122...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Aditya_hublikar
Giga Sage

Tanushree Maiti
Tera Patron

Hi @vluz 

 

You can try with 

a. create a report showing the number of views on a page within the Service Portal using the sp_log table,

b. User Experience analytics > UI analysis > pages and this shows the session details and the hashed user id

https://www.youtube.com/watch?v=Hu67rryv2cg

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti