Need help with Next Experience banner announcements

nachanon_m
Tera Contributor

Now I was trying to set the UX banner announcement feature to display alert or urgency text.

 

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The problem is when I created a test announcement record with a specified start date and end date in the next couple minutes, then mapping the Associated to Configurations under the related list.

The banner is shown immediately to all users after clicking the submit button.

 

nachanon_m_0-1718879656223.png

 

 

What the aspect is:

The banner should display only between the start date and the end date, as specified in the record. Not instantly show after mapping the Associated to Configurations related list.

 

If anyone is facing the same issue as me, or someone knows how to solve this problem, please guide me to accomplish my task. Thank you so much in advance.

3 REPLIES 3

Thongtong TG
Tera Contributor

I have this problem too.

Slava Savitsky
Giga Sage

Is it displayed even before you map it to a Configuration or after?

immediately after i mapped with this related list sir. tested couple time but still the same result.

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