Workspaces: How to hide/ restrict users Workspace based on roles

[Vijay Talupula]

Workspaces: How to hide/ restrict users Workspace based on roles as per the below screenshot.

Workspaces menu on the instance banner, and this will display the available workspaces to the users, we have a requirement to restrict users (based on Roles) from accessing a specific workspace from the Workspaces menu on Next experience banner.

[Harish Kota · Accepted solution]

Hi Vijay,

To hide a workspace, you can configure 2 read ACLs of ‘type:ux_route’

for that workspace and add required roles to allow users to access it.

1. Read ACL type ux_route with name = now.<workspace URL path>.home
2. Read ACL type ux_route with name = now.<workspace URL path>.*

For example:
To hide access to CSM/FSM workspace,

1. Get the workspace URL Path by navigating to the table: "sys_ux_page_registry"
2. URL path for the record: "CSM/FSM Configurable Workspace" is "cwf/agent"
3. Configure one read ACL of type: "ux_route" with Name: now.cwf.agent.home and another read ACL type: ux_route with the Name: now.cwf.agent.* and add required roles to these ACLs in order to allow users with mentioned roles only can access the workspace.
4. If the workspace URL contains "/" replace it with "." in the ACL name.

In the same way you can do this for the remaining workspaces as well.

Note: The above steps will hide the workspace from the banner Workspaces menu only.

Thanks,

Harish Kota

If the solution works for you, please hit like/Accept as solution.

[Community Alums]

Can we hide the entire workspaces menu from the banner without restricting access or setting each workspace to inactive? 

[RadZz]

Yes with Unified Menu Navigation table we can hide the entire workspaces tab hidden or role specific.

[Sandeep Rajput]

Hide a menu item in top menu bar in Next Experience UI