Not able to create application using App Engine Studio with existing template as well as from scratc

poojagupta75964
Tera Contributor

Not able to create applications using App Engine Studio, (tried to create app from scratch) getting following error:

"Template Execution Failure The template encountered an error when running. Contact your administrator if the issue persists."

Also when trying to create app using existing template getting below error:

Alert level: critical.

Template Execution Failure Error occurred while generating values for variables

 

 

 

1 ACCEPTED SOLUTION

jcamargo
Kilo Expert

 Hi There,

 I was having the same problem earlier today.

 To get rid of the error message, go to you developer home page and click on your logo on the right hand side to open your (My Instance) menu.

 From the instance action dropdown menu, click Reset and Wipe Instance. 

 

View solution in original post

6 REPLIES 6

poojagupta75964
Tera Contributor

Hello Team,

 

Please help me to resolve the issue.

I am stuck on this issue since last week.

 

 

Pooja Manchekar
Tera Contributor

Hi @poojagupta75964,

 

Ensure all variables used in the template are defined and have appropriate default values if necessary. also Add logging within the template script to capture more details on where it is failing.

If the issue persists after trying the above steps, contact ServiceNow Support for assistance. Provide them with the error messages and any relevant logs for further diagnosis.

 

If you find my response helpful, please consider marking it as the 'Accepted Solution' and giving it a 'Helpful' rating. Your feedback not only supports the community but also encourages me to continue providing valuable assistance.

 

Thanks,

Pooja Manchekar