PDI setup

[msra70097]

I recieved my instance but I get the below message when I try to open

 

You need a valid App Engine Studio license to continue working.

Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.

[Chaitanya ILCR]

Hi @msra70097 

login to https://developer.servicenow.com/dev.do#!/home

and change the role to Admin

if the issue still persists release the instance and a get a new one as admin role

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[msra70097]

Thanks for the quick reply.  My role was set as Admin  and it still didnt work so I requested a new instance.

[Dr Atul G- LNG]

Yours is the second case I’ve seen where the user has the admin role but AES is still not working. It’s better to take a new instance and test again.

[msra70097]

Thank you, yes I have read other post from users with the same issue.  Hopefully the new instance works.