unable to access instance

sritesh154
Giga Contributor
3 REPLIES 3

GlideFather
Tera Patron

hey @sritesh154 go to developers, click change user role and select admin

 

EDIT: step by step:

Retry your access now

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sritesh154 

 

No need to worry.

  1. Log back into developer.servicenow.com

  2. Go to your profile

  3. On the left side, open the Instance Recreate section

  4. Select Change User Role

  5. Change the user role from AES to Admin

  6. Save your changes

  7. Log out and then log back into your PDI instance

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Dr. Atul G. - Learn N Grow Together
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Nikhil Bajaj9
Giga Sage

Hi @sritesh154 

 

Agree with Kamil and Atul that you need to change your role to Admin from developer site then it will be ok.

 

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj