PDI setup

msra70097
Tera Contributor

‎07-17-2025 11:49 AM

I recieved my instance but I get the below message when I try to open

 

You need a valid App Engine Studio license to continue working.

Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-17-2025 12:21 PM

Hi @msra70097 

 

No need to worry.

  1. Log back into developer.servicenow.com

  2. Go to your profile

  3. On the left side, open the Instance Recreate section

  4. Select Change User Role

  5. Change the user role from AES to Admin

  6. Save your changes

  7. Log out and then log back into your PDI instance

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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