please provide the process of major incident management process(MIM)

[Ankur Bawiskar]

@Siva_Prasad 

it's clearly mentioned in docs.

Did you check?

Major Incident Management process 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Siva_Prasad 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul - LNG]

Hi @Siva_Prasad 

The best place is to go to NOW Create → search for the Major Incident Process deck under Assets.
This will give you more clarity and make it easier for you to understand and use.

You can also refer to my video — it’s old, but still helpful

https://youtu.be/SW_ZacFHT34

[Dr Atul - LNG]

Hi @Siva_Prasad 

Did my answer help you.