please provide the process of major incident management process(MIM)

Siva_Prasad · 4 weeks ago

Ankur Bawiskar · 4 weeks ago

it's clearly mentioned in docs.

Did you check?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · 2 weeks ago

@Siva_Prasad

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · 4 weeks ago

Hi @Siva_Prasad

The best place is to go to NOW Create → search for the Major Incident Process deck under Assets.
This will give you more clarity and make it easier for you to understand and use.

You can also refer to my video — it’s old, but still helpful

https://youtu.be/SW_ZacFHT34

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Dr. Atul G. - Learn N Grow Together
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Dr Atul G- LNG · 2 weeks ago

Hi @Siva_Prasad

Did my answer help you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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