Post Incident Report ServiceNow

[VaishakP1978942]

if 'Worknotes' and 'Actions taken', short description, assigned to can be displayed on the timeline in PIR of major incident on the service operations workspace.

[Dr Atul G- LNG]

Hi @VaishakP1978942 

I tried in my PDI and unfortunately, there is no easy way to add the required fields in PIR. It is a workbench and no way to make changes in this. 

[Runjay Patel]

Hi @VaishakP1978942 ,

Check this documentation to configure PIR.

https://www.servicenow.com/docs/bundle/xanadu-security-management/page/product/security-incident-res...

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[ABillinglsey]

Does this same configuration apply to Major Incidents?  I need to configure the Major Incident Post Incident Review reports but there aren't any options to add timeline events unless you manually type them into a blank text box.  

[MarkD6245542477]

Not sure if you are still interested but I found out if you flag the notes they get added to the timeline