Hi @PrernaS45321990 ,
A few things that commonly cause this task to fail validation even when the steps look correct:
- Make sure you are impersonating the exact user the lab tells you to use before starting.
- After building the filter, always click **Run** so it actually applies.
- Sort so the highest priority records are at the top.
- Use the **List Editor** (not the form) to update the State on a group of the top priority records at once, then save with the green check. If any of those rows were already in the target state, change them to something else first, save, then change them back — a field that doesn’t actually change often doesn’t register.
- Remove the columns the instructions ask you to remove via Personalize List.
- Only change the field(s) the task specifically asks for on the individual record it calls out — don’t update extra fields.
If it still fails after that, double-check that every required step was done in order and that the list editor updates actually saved. Hope this helps!
If this response helped, please mark it as correct and close the thread ✅ — it helps future readers find the solution faster.
Thanks
